Digital Data Reviewer (Korean Speaker)

Accenture Technology Solutions Sdn Bhd
Contractual
Application ends: December 31, 2022
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Job Description

Job Description

  • Working toward creating a positive environment and improve user experience online.
  • Managing and safeguarding content effectively on digital platforms.
  • Respond to user inquiries with high quality, speed, empathy, and accuracy.
  • Understand and remain up-to-date with client policies and guidelines
  • Resolve inquires according to defined policies and procedures.
  • Fulfill base productivity and quality requirements.

Job Qualification

  • Fresh Graduate to 6 months of experience in calls center are encouraged to apply.
  • Ability to work on holidays and weekends, including rotational shifts as directed by their team.
  • Able to speak and read Korean and English.
  • Passion for ensuring a world class user support experience.
  • Quick learner and adaptable to learn new processes, concepts and skills.

Training
Individuals are provided paid training (typically 3-6 weeks upon joining), depending on the group supported. Thereafter, you will transition to your respective schedule.

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