Customer Service Executive

Featured Full Time

Job Description

Our client is a Japanese Group of Companies in the Plastics and Chemical Ingredients industry. They are looking for a Customer Service Executive to join their team in Damansara Uptown.

Job Responsibilities:

  • Work closely on customers’ requests on delivery schedule and prepare shipping documents (Sales order,Delivery order,Invoice) for customers
  • C oordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.
  • To coordinate shipments/deliveries with forwarder/warehouse to ensure cargoes is ship out on time.
  • Handle and solving customer inquiries and request promptly, accurately and professionally.
  • Follow up on AR list, update weekly sales file and others reports (Sales forecast and etc) to submit to HQ.
  • To perform any Adhoc assignments from time to time.


  • Candidate must possess at least SPM/STPM/Diploma or Degree in any field
  • Fresh graduate or 1 to 2 years of working experience are encouraged to apply.
  • Able to work under pressure and have a positive attitude.
  • Pleasant and patient personality with excellent service mindset.
  • Good interpersonal skill with a high level of initiative and drive.


  • Attractive remuneration package.
  • Dental & Medical incentive
  • Meal & Transport Allowance
  • Annual Health Check Up
  • Excellent career growth prospect
  • Good and friendly working environment